Openai has reshaped the AI chatbon world — and made artificial intelligence tools mainstream. Not the first chatbot to exist, and not even the first to hit the mainstream, it was the first to break the code and become a global phenomenon; 100 million users in just two months, or Meta’s Threads’ later record. OpenAI is now testing new ways to make ChatGPT accessible to many more people, deploying a 1-800 line and integrating it with WhatsApp.
1-800-ChatGPT: Dialing Up Accessibility
OpenAI, which is running its “12 days of OpenAI” initiative, announced the launch of the 1-800-ChatGPT service for US and Canadian users. Users can chat with ChatGPT without an active account by dialing 1-800-242-8478. The idea is to allow less technology savvy people to access ChatGPT that may not be available through apps or websites but comfortable with interacting via a phone.
The 1-800 Service, Key Features
- Limited Talk Time: It’s just 15 minutes of talk per month, which makes it perfect for quick queries and not lengthy conversations.
- Reduced Feature Set: Although quick, the 1-800 service doesn’t provide features like ChatGPT Search or custom instructions.
- Privacy Considerations: Call transcripts may be stored by OpenAI, and reviewed for safety and abuse prevention.
This feature might not be something that new users to the chatbot are going to love if they are coming from existing users who are accustomed to the complete package but it would be an excellent onramp for these new users to start exploring the chatbot in greater depth once on a web or mobile platform.
ChatGPT on WhatsApp: Convenience Meets Familiarity
OpenAI has brought ChatGPT to WhatsApp by making the same 1-800 number. It integrates with one of the most popular messaging platforms on the planet, allowing users to talk to the AI assistant right through it.
Key Features and Limitations
- Daily Usage Limits: Daily interaction limits apply to ChatGPT on WhatsApp, according to OpenAI, but there is no specific number. When users approach the limit, they get notifications.
- Text-Only Interactions: However, the WhatsApp version doesn’t include image prompts or custom instructions like on the app or site, and is a text-only version.
- Privacy Concerns: OpenAI will also check WhatsApp conversations for safety, as done with the 1-800 service.
Meta’s Mixed Feelings?
It’s also interesting how Meta has already invested the resources to integrate with its AI chatbots. OpenAI’s entry to the platform is also far from the first to use the platform for its own Meta’s own Meta AI assistant is also visible from WhatsApp, although there may be some subtle competition.
Expanding ChatGPT’s Reach
OpenAI is again pushing the boundaries of what is considered accessible. We’ve got a 1-800 line for users who enjoy interacting with ChatGPT via voice, and the WhatsApp integration makes it easy to chat with ChatGPT on a popular messaging platform.
Both implementations are limited to reducing features, tradeoffs of privacy and usage caps, but both of them are entry points for new users. For those already using the app or web version, these features may not replace the robust functionality of the app or web version, but they certainly mark a considerable level in the company’s mission to bring AI to everyone.
Ethan Cole is a tech aficionado dedicated to exploring the latest innovations and gadgets, providing reviews and insights to keep you updated in the tech world.
